CLOUD 2 CLOUD for Microsoft 365

The safe Swiss cloud solution

Efficient data backup for Microsoft 365 users

 

What is Cloud 2 Cloud?

Did you know that your data is only backed up for a limited period with Microsoft 365? With MOUNT10 Cloud 2 Cloud, the backup solution for Microsoft 365, you can transfer your data easily and safely to our Swiss Fort Knox data center for encrypted redundant storage for a period of 10 years. Cloud 2 Cloud is a reliable and cost-effective backup solution for companies who want their data backed up externally at a data center in Switzerland.

Why back up cloud services with MOUNT10?

Because Microsoft recommends it: «We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.»

 

Link: https://www.microsoft.com/en-us/servicesagreement/upcoming.aspx 6. Service Availability

How does Cloud 2 Cloud work?

On the Cloud 2 Cloud web portal, you can connect to the Microsoft 365 platforms. Through the web portal you specify which data should be stored at the Swiss Fort Knox data center – and at which intervals this is to be backed up. Data is transferred automatically at the specified time. Cloud 2 Cloud ensures that your data is backed up without burdening or slowing down your local infrastructure.

RTO (Recovery Time Objective) / RPO (Recovery Point Objective):

Thanks to InstantData technology (powered by Redstor), data such as emails and files are available again within minutes. While users can already access and work with the data, the full recovery process continues in the background.
Backup frequency is defined individually per backup job and, depending on the configuration, backups are performed automatically one to three times per day.

Which editions can be backed up with Cloud 2 Cloud?

 

  • Microsoft 365 Business Basic
  • Microsoft 365 Business Standard
  • Microsoft 365 Business Premium
  • Office 365 Apps for Enterprise
  • Office 365 E1
  • Office 365 E3
  • Office 365 E5
  • Exchange Online Plan 1

Which benefits does Cloud 2 Cloud offer you?

  • Extended availability: unlike Microsoft 365, Cloud 2 Cloud stores your data for a period of 10 years.
  • SWISS FORT KNOX: Encrypted & storage in the most secure data center within Europe. Your data is stored exclusively in Switzerland, guaranteed.
  • Service Operation Center (SOC): MOUNT10 checks the backup process on a daily basis and reports any irregularities. Our support team is available to answer your questions 24/7.
  • Protection against ransomware attacks: unlike Microsoft 365, Cloud 2 Cloud creates backups at specific points in time. In the event of a ransomware attack, you can thus access an earlier backup and quickly restore this.
  • Write-protected backups: with Microsoft 365, data can be accidentally or deliberately erased by authorised users. Backups created using Cloud 2 Cloud are stored in a read-only version and thus protected against third-party intervention.
  • Web-based backup: through a direct link to Microsoft 365, MOUNT10 performs daily backups automatically and without the need for additional software.
  • Simple data recovery: Data can be easily and directly restored to your Microsoft 365 environment. Thanks to the “Insta Data” feature, data can also be restored outside of Microsoft 365 (e.g., on your computer).
  • Encryption: End customer data is encrypted AES 256-bit by default and cannot be viewed by MOUNT10. Exceptions include email addresses and subject lines of received and sent emails, and file names in OneDrive, which – as with Microsoft – remain unencrypted for technical reasons.

Is my Microsoft 365 data backed up automatically?

No. Microsoft ensures the availability of its cloud services but does not automatically provide a complete, independent backup of all business data. Deleted, modified or damaged data resulting from cyberattacks may not always be recoverable as required. A separate Microsoft 365 backup provides additional protection for your data and enables targeted recovery.

Why do I need an additional Microsoft 365 backup?

Microsoft 365 protects the availability of the platform but does not replace an independent backup. An additional backup protects against accidental deletion, misconfigurations, malware, ransomware and other forms of data loss. With CLOUD 2 CLOUD from MOUNT10, your data is backed up separately and stored in Switzerland.

Which Microsoft 365 data can MOUNT10 back up?

With CLOUD 2 CLOUD, you can back up Exchange Online, SharePoint, OneDrive and Teams, among other services. In addition, Entra ID Backup protects important identities and configurations, including users, groups, roles, Intune and Conditional Access policies.

Where are my Microsoft 365 backups stored?

The backups are encrypted and stored in Switzerland at SWISS FORT KNOX.

What happens to my backups if my Microsoft tenant is locked?

An independent backup is particularly important if access to the original Microsoft 365 tenant is lost. With CLOUD 2 CLOUD from MOUNT10, backed-up data can be restored independently of the original Microsoft environment. This means access to important business data remains possible even in the event of a tenant lockout or a serious security incident. This requires the necessary backup and recovery environment to have been prepared accordingly.

How often is Microsoft 365 data backed up at MOUNT10?

Data is backed up automatically at regular intervals, up to three times per day. In addition, MOUNT10’s Service Operation Center monitors the backup processes on a daily basis.

Can individual files be restored?

Yes. CLOUD 2 CLOUD enables granular recovery. Depending on the application, individual items such as files and other backed-up content can be selectively restored without having to recover the entire system.

Logo_Cyber Sentriq

The software: stable and efficient

The software for Cloud 2 Cloud has been developed by CyberSentriq (former Redstor), an award-winning provider of cloud data management systems. CyberSentriq and MOUNT10 enjoy an exclusive partnership in Switzerland. CyberSentriq is distinguished by its extremely stable software that enables efficient and reliable data backup.

 

WHAT OUR CUSTOMERS SAY ABOUT CLOUD 2 CLOUD

We can fully recommend the Microsoft 365 CLOUD 2 CLOUD solution to others.

Luka Markovic
IT Manager

Features

Unalterable data history
With Cloud 2 Cloud you get an unchangeable data history.
Individual file backups
Your files – documents, emails and calendar entries – are safely retained and can be restored at any time.
Daily proactive process monitoring
Our Service Operation Centre monitors backups manually on a daily basis. This ensures that your backups are performed regularly and successfully.
Encrypted storage at SWISS FORT KNOX
Your data stays in Switzerland. Here, it is encrypted and stored in the safest data fortress in Europe.
Support 24/7 – individual, free and from Switzerland
MOUNT10’s support team is available to you round the clock. Here, you receive efficient and expert assistance in all matters concerning your data backup.
Swiss market leader
Your satisfaction with our services is important to us. Feedback from our customers shows that they would choose MOUNT10 again as they appreciate our high quality of service and personal support.

Your consultant

Philippe_Mobile-1-aspect-ratio-600-735

Philippe Gmür is your contact person regarding all questions on the subject of backup and housing.

With my many years of experience as a key account manager at MOUNT10, I would be happy to help you with any questions you may have about backup and housing. I look forward to being able to discuss your needs with you in a personal meeting.

Philippe Gmür
Key Account Manager

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