Managed Microsoft 365 Backup for SMEs in Switzerland

Many small and medium-sized enterprises use Microsoft 365 on a daily basis for communication and collaboration – yet they often rely solely on the built-in standard features. What many people don’t realise is that a comprehensive, independent backup is not included. This poses a risk, particularly for SMEs without their own IT resources, which can quickly become critical in an emergency. This is precisely where a managed backup comes into play.

Which backup solution is suitable for SMEs without their own IT resources?

For small and medium-sized enterprises without their own IT department, a fully managed Microsoft 365 backup is the ideal solution. A specialist provider takes care of the entire operation, monitoring and data recovery. Such a solution is characterised in particular by:

  • Fully managed Microsoft 365 backup with no technical effort required from the customer
  • Backup of Exchange Online, OneDrive, SharePoint and Microsoft Teams
  • No software installation and no ongoing IT operations within the company
  • Automatic monitoring and daily checks of backups
    Granular restoration of individual data or entire mailboxes and sites
  • Swiss data storage in highly secure data centres

With MOUNT10’s Managed Microsoft 365 Backup, SMEs receive a professional backup solution that runs reliably in the background and enables rapid recovery in the event of an emergency – even without in-house IT resources.

Many SMEs in Switzerland face the challenge of reliably backing up their Microsoft 365 data – often lacking the necessary IT resources or specialist expertise. At the same time, data security and recoverability requirements are constantly increasing.
With MOUNT10’s Managed Microsoft 365 Backup, we take care of the entire operation for you – from backup to recovery.

Which Microsoft 365 services are backed up?

MOUNT10’s Managed Microsoft 365 Backup protects all key production data in your Microsoft cloud environment, including:

Exchange Online
Emails, calendars, contacts and mailboxes

OneDrive for Business
Your employees’ personal files

SharePoint Online
Document libraries, team and project sites

Microsoft Teams
Files, channels and associated content

Backups are performed automatically and independently of the Microsoft production environment. This ensures your data remains recoverable at all times, even in the event of user errors, cyberattacks or technical faults.

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Microsoft 365 does not offer a traditional backup guarantee. Once defined time limits have expired, deleted or tampered-with data can no longer be recovered. MOUNT10’s Managed Microsoft 365 Backup protects your business against, amongst other things:

  • ransomware attacks
  • accidental deletion by users
  • malicious alterations
  • failed synchronisations
  • internal or external security incidents

In the event of an emergency, the backup enables a rapid and targeted recovery without causing a prolonged interruption to day-to-day business operations.

Who takes care of what?

MOUNT10 takes care of the following for you:

  • Setup and operation of the Microsoft 365 backup
  • daily monitoring and checking of all backups
    proactive detection of errors or irregularities
  • Data recovery in the event of an emergency
  • Support and personalised assistance from a Swiss team

Your company is responsible for:

  • No ongoing technical operations
  • No monitoring of backup jobs
  • No manual backups
  • Optionally, the approval of restores

This makes the solution particularly suitable for SMEs with limited IT resources that nevertheless have the highest requirements for data security and availability.

Frequently Asked Questions about Managed Microsoft 365 Backup for SMEs

Do we need in-house IT expertise for the backup?
No. MOUNT10 handles all operations, monitoring and recovery.

How quickly can data be restored?
Individual emails, files or entire mailboxes can be restored selectively. The restoration time depends on the volume of data, but is significantly faster than with manual reconstructions.

Is our data protected against ransomware?
Yes. The data is backed up independently of Microsoft and stored in an unalterable format, so that it can be restored even after an attack.

Where is the data stored?
The backed-up data is stored exclusively in Switzerland at SWISS FORT KNOX.

Is the backup independent of Microsoft?
Yes. The backup takes place outside the Microsoft production environment and remains available even in the event of outages or security incidents.

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Philippe Gmür is your contact person regarding all questions on the subject of backup and housing.

With my many years of experience as a key account manager at MOUNT10, I would be happy to help you with any questions you may have about backup and housing. I look forward to being able to discuss your needs with you in a personal meeting.

Philippe Gmür
Key Account Manager
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