Mount10 Support

Your personal support.

SERVICE OPERATION CENTER (SOC)

At our Service Operation Center, professionals monitor your backups. Our team checks daily whether backups have been successful or not. You are immediately informed if any irregularities occur.

Do you have an issue regarding your backup? Get in touch, we'll find a solution. In emergencies, the MOUNT10 support team is available around the clock for you.

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Give us a call
Need help or have questions about our services? Our dedicated support team is available to assist you anytime. Contact our Support Operation Center directly, and we will be happy to help you further.
+41417260328
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Send us a email
Do you have questions or concerns? Would you like to learn more about our products and services? Don't hesitate to contact us! Simply send us an email, and our team will promptly address your inquiry.
helpdesk@mount10.ch

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Remote support
Allow our support team to access your device for remote assistance, regardless of where you are.
Download
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Service Status
Find all current messages on MOUNT10 services here. If there are any disruptions or if maintenance work is planned, you’ll find all the relevant information here.
Status

IN CASE OF EMERGENCY, OUR SUPPORT IS ALSO AVAILABLE 24/7.

Call us. For customers and partners, we are also available in emergencies outside business hours: around the clock, even at weekends.

also of interest

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SOFTWARE
MOUNT10 exclusively provides its customers with software that can be downloaded free of charge.
Find out more
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KNOWLEDGE BASE
Find the answers to FAQs here, such as: How can I change my password and the encryption key? This section also contains useful specialist articles and step-by-step instructions and manuals for individual products.
Knowledge Base